Services

Detailed Research Made Simple

We offer a research service for those who cannot visit our library in person. Here is how it works:

 

Starting Your Request

 

To begin, there is a $10 non-refundable fee. This fee covers research from a vast array of resources in our library.  

Send your non-refundable $10 fee along with your request. You can pay by direct deposit to the below account (use your name as the reference for deposits):

 

BSB: 802367

Account No.: 400654977

 

Once we receive your request, we will confirm by email.

 

Detailed Research

 

If we find enough information or if your request is more complex, an extra $50 fee per family name will apply. This fee covers research from a vast array of resources in our library. It includes up to 15 photocopies by email or postage can be arranged at current postage rates.            

We will let you know if additional fees are needed for extra information.

 

Important Information to Include:

 

➡️  Be clear about who or what you are looking for.

 

➡️ Share any certificates or details you already have, so we do not repeat your work. 

 

Timing

 

➡️  Research may take up to 12 weeks, depending on how many requests we have and the availability of our volunteer research team.

 

➡️  Requests are handled in the order they are received.

Next Steps

✔️  Download and fill out our Interactive Forms at the buttons below;

✔️ Complete the forms and save them to your computer and email them back to us with your request, payment and best contact number.